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Services
Project completion is just the beginning
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Service Philosophy
Meticulous Service
Boutique Projects
Nationwide reach. Real-time response. Total peace of mind — that's our promise.
Live Tech Support

  • Continuous innovation genes

    The products are continuously innovative, and the product system has continuity, making future product upgrades and replacements convenient and simple.

  • Keep up with the industry's forefront

    Leading products and leading solutions ensure your smart hotel system remains cutting-edge for at least five years.

  • Localization services

    Operation centers have been established in all provinces across the country to provide hotels with more timely and effective localized services.

  • Installation Training Guide

    Pre-project wiring guidance; mid-project installation guidance and product commissioning training; and personnel training to ensure proficiency in product use.

Service Standards
Diverse Services, Sincere Commitment

  • Standardized installation teams

    All installation site personnel have undergone rigorous training and certification, wear uniform work clothes and work permits, and maintain a consistent service image and etiquette, and are equipped with dedicated tool kits.

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  • Standardization of delivery services

    The installation process complies with or exceeds national and industry standards, with the entire process—from construction organization, material preparation, project surveying, and progress management to quality control, finished product protection, and internal acceptance—being standardized and regulated.

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  • Standardization of after-sales costs

    The nationally unified after-sales maintenance fee standard includes labor costs, on-site service fees, etc.

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  • Free repair

    All Zhuhao guest control products provided meet relevant national and industry quality standards and are free from manufacturing defects. Zhuhao will be responsible for free repair or replacement in the event of any quality problems not caused by human error.

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  • Two-year warranty

    Zhuhao provides free warranty service for two years from the date of product delivery and acceptance. During the warranty period, any malfunction caused by product quality issues will be promptly responded to and resolved free of charge.

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  • Immediate response

    For malfunctions beyond the warranty period or caused by non-quality factors, Zhuhao still provides paid repair services. Specific costs and procedures will be communicated and confirmed in advance.

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Service Network
Endless Service

Hogood Smart is dedicated to ongoing tech and service innovation — always guided by "worry-free service." Our mission: make hotels better. We create healthy, convenient, comfortable, engaging, and safe experiences for guests, helping them truly "live well," while cutting costs and boosting efficiency for hotel operators.

Urumqi

Urumqi

Address：Border Economic Cooperation Zone, Yining City, Ili Kazakh Autonomous Prefecture, Xinjiang Uygur Auto

Service Locations 400-998-3651

Taiyuan

Taiyuan

Address：Longcheng Street, Xiaodian District, Taiyuan City, Shanxi Province

Service Locations 400-998-3651

Xi'an

Xi'an

Address：Juran Home Furnishings, No. 9, Gaoxin Fourth Road, Yanta District, Xi'an

Service Locations 400-998-3651

Zhengzhou

Zhengzhou

Address：Nanjing Avenue, Longfeishan Subdistrict, Pingqiao District, Xinyang City, Henan Province

Service Locations 400-998-3651

Chengdu

Chengdu

Address：Jinjiang District, Chengdu, Sichuan

Service Locations 400-998-3651

Chongqing

Chongqing

Address：Juran Home Furnishings, No. 9, Gaoxin Fourth Road, Yanta District, Xi'an

Service Locations 400-998-3651

Wuhan

Wuhan

Address：Juran Home Furnishings, No. 9, Gaoxin Fourth Road, Yanta District, Xi'an

Service Locations 400-998-3651

Hefei

Hefei

Address：Susong Road and Fanhua Avenue, Shushan District, Hefei City, Anhui Province

Service Locations 400-998-3651

Nanjing

Nanjing

Address：Zhongshan East Road, Qinhuai District, Nanjing City, Jiangsu Province

Service Locations 400-998-3651

Changsha

Changsha

Address：Juran Home Furnishings, No. 9, Gaoxin Fourth Road, Yanta District, Xi'an

Service Locations 400-998-3651

Guiyang

Guiyang

Address：Juran Home Furnishings, No. 9, Gaoxin Fourth Road, Yanta District, Xi'an

Service Locations 400-998-3651

Nanchang

Nanchang

Address：Juran Home Furnishings, No. 9, Gaoxin Fourth Road, Yanta District, Xi'an

Service Locations 400-998-3651

Kunming

Kunming

Address：Ala Street, Kunming Economic and Technological Development Zone

Service Locations 400-998-3651

Hainan

Hainan

Address：Haikou Longhua District, Hainan; Sanya Jiyang District, Hainan

Service Locations 400-998-3651

Shenzhen
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